At a Glance
Ithnain is a digital platform designed to support people with diabetes by offering personalized medical, nutritional, and psychological guidance. It connects users with a team of trained specialists, including nutritionists and diabetes educators, to help manage their condition effectively. The app provides customized plans for diet, exercise, and health monitoring, aiming to balance blood sugar levels and improve overall well-being.
Solutions Implemented
The development began with in-depth planning of the system architecture and database structure to ensure robust and scalable performance.
The team developed a React-Native app for diabetic patients, featuring medication tracking, health reporting, and food intake monitoring for enhanced patient management.
Key services, such as a payment gateway and chat functionality, were integrated to streamline patient-educator interaction and facilitate secure transactions.
A dedicated app for diabetes educators was created to improve the platform's ability to connect and support patients with professional guidance.
Outcomes Expected
The integration between mobile apps, backend services, and the management portal ensured smooth workflows for all user types (patients, educators, and administrators).
Real-time data synchronization and intuitive UI/UX designs made it easy for users to navigate and interact with the system.
The backend, built on NestJS and deployed on GCP, provided scalability and ensured the security of sensitive patient data.
The management portal offered administrators a bird’s-eye view of the system, enabling efficient oversight, role management, and reporting.
The successful integration of payment systems streamlined transactions, while robust failure-handling mechanisms reduced user frustration.
Company
Ithnain provides users with access to a team of experienced diabetes educators and nutritionists, delivering support in both English and Arabic. With a focus on convenience and care, Ithnain ensures seamless communication, robust data privacy, and intuitive user experiences.
Location
Riyadh, Saudi Arabia
Industry
Services
Enabling Ithnain with Innovative Features and Seamless Integrations for Better Diabetes Management.
Ithnain is a digital platform designed to support people with diabetes by offering personalized medical, nutritional, and psychological guidance. It connects users with a team of trained specialists, including nutritionists and diabetes educators, to help manage their condition effectively. The app provides customized plans for diet, exercise, and health monitoring, aiming to balance blood sugar levels and improve overall well-being. It offers 100% online services, available in both Arabic and English, with a focus on empowering individuals to live healthier lives with diabetes.
Cloudpacer worked closely with Ithnain to enhance their existing platform by developing and integrating key features tailored for diabetic patients. This included improving the React-Native and React JS applications with new functionalities like medication monitoring, health reporting, and food intake tracking. Cloudpacer also facilitated the integration of third-party services such as a payment gateway and chat functionality, enabling smoother communication and transactions. Additionally, a dedicated educator application was developed to foster stronger connections between diabetes educators and patients for better management and support.
Challenges
Limited Feature Set in the Existing Platform
Ithnain’s original application provided basic functionality but lacked advanced features essential for comprehensive diabetes management. Key areas such as medication tracking, detailed health reporting, and food intake monitoring were underdeveloped, limiting the app’s utility for patients and educators.
Real-Time Data Synchronization Limitations
Ensuring live communication between patients and educators posed a significant challenge. The existing platform struggled to sync data across devices, leading to inconsistent information and delays in providing timely guidance to patients. This limitation undermined the app’s ability to offer a seamless user experience. Moreover, The platform lacked tools for real-time monitoring of system health, user activity, and interaction statistics. This made it difficult for administrators to maintain oversight and ensure optimal performance.
Data Privacy and Compliance Gaps
Managing sensitive health data introduced stringent requirements for compliance with HIPAA and local regulations. The platform faced challenges in ensuring secure data transmission and storage while maintaining user trust and meeting legal obligations.
Payment Gateway Integration Challenges
Integrating a secure and efficient payment system was a complex task. Ithnain needed to support multiple payment methods, including Apple Pay and Tamara, across different platforms. Additionally, handling failed transactions effectively without frustrating users was a key requirement that the existing system struggled to meet.
Inefficient Role-Based Access Control (RBAC)
The lack of a robust RBAC system limited the platform’s ability to manage permissions effectively. Specific roles for patients, educators, and administrators were not well-defined, leading to inefficiencies in accessing and managing platform features. Moreover, The absence of a dedicated application for diabetes educators hindered their ability to provide tailored support and guidance. This limitation affected the overall effectiveness of the platform in fostering meaningful connections between educators and patients.
Scalability Limitations of Backend Services
As the user base grew, the backend services faced challenges in handling increased data loads and concurrent user activity. The existing infrastructure lacked the scalability required to support the platform’s growth without performance degradation.
Solutions by Cloudpacer
Architecture and Database Design
The initial phase of the project involved designing a robust architecture and database structure. This laid the groundwork for the platform’s scalability, ensuring that the system would perform efficiently as the user base grew and new features were added.
Patient Application Development
Cloudpacer successfully developed the React-Native patient application, which is designed to support diabetic patients in managing their condition. Key features such as medication monitoring, health reporting, and food intake tracking were integrated, providing users with tools to track and manage their health effectively. These features empower patients to stay on top of their diabetes treatment plans and daily health routines.
Third-Party Service Integration
During the development process, the team focused on integrating third-party services to enhance the platform’s functionality. A payment gateway was added to facilitate secure transactions, while chat functionality was incorporated to support real-time communication between patients and educators. These integrations ensured a seamless user experience and streamlined interactions within the platform.
Educator Application Development
In addition to the patient application, Cloudpacer also developed a separate educator application. This application enables diabetes educators to connect directly with their patients, offering support, guidance, and personalized education. The educator app helps streamline the management of patient care, allowing for more efficient and effective interaction between the two groups.
Company
Ithnain provides users with access to a team of experienced diabetes educators and nutritionists, delivering support in both English and Arabic. With a focus on convenience and care, Ithnain ensures seamless communication, robust data privacy, and intuitive user experiences.
Location
Riyadh, Saudi Arabia
